Privacy Policy
Introduction
This Privacy Policy was last updated on May 25, 2022
Thank you for your use of the Eboo platform and the services, products, and features we provide (collectively, the "Service").
This Privacy Policy is intended to assist you in understanding what information we collect, why we gather it, and how you can access, update, manage, export, and delete it.
Information we collect
Information You Provide to Us
We collect information that you give us directly. When you download the Eboo app, establish an Eboo account (email, password, username), request customer assistance, or otherwise connect with us or engage with the Service, we gather information.
Your email address, name, location, and any other information you provide to us are examples of the types of information we may collect.
Information Collected Through Your Use of the Service
We keep records of your direct interactions with the Service, such as:
Content you create: We save any information you supply and upload through the Service, such as audio files (recorded from your device microphone or uploaded as a file), images or other visual assets, and any text (such as descriptions, profile bios or titles).
Content you interact with: We keep track of all explicit interactions with the Service, such as liking and disliking content, flagging and unflagging content, and following and unfollowing other users.
We Store all explicit interactions with the Service, including liking and un-liking content, flagging and un-flagging content, following and un-following users.
We may gather information about you automatically when you download or access the Service, including:
Log Information: We record information about your use of the Service, such as your language, time zone, access times, and the material you see. We may also collect information about your interactions with the Service using your IP address, cookies, web beacons, tags, pixels, and other technologies.
Device Information: We may collect information such as the hardware model, operating system and version, MAC address, and mobile network information from the device you use to access the Service.
Information We Gather From Other Sources
We may also gather information from other sources and combine it with information collected through the Service.
Use of Information
We may use data about you for a variety of reasons, including to:
Maintain and develop the Service, including adding new features and content;
Process transactions and send you pertinent information;
Provide and deliver the items and services you requested;
Provide customer assistance in response to your comments, questions, and requests;
Technical notices, upgrades, security alerts, as well as provide support and administrative messages;
Inform you about Eboo's and others' products, services, offers, promotions, prizes, and events, as well as news and information we believe will be of interest to you;
In connection with The Service, to track and analyse trends, usage, and actions;
Provide advertising, information, or features that match user profiles or interests in order to personalise and improve the Service;
Connect or mix information from different sources to better understand your needs and provide better service;
Detect, investigate, and/or prevent unauthorised or illegal conduct; and
Execute any additional purpose for which the data was gathered.
Information Sharing
We may disclose the following information about you, unless otherwise stated in this Privacy Policy:
Vendors, consultants, and other service providers who require access to such information in order to perform work on our behalf;
To send you tailored advertisements or marketing messages that we feel will be of interest to you;
If we believe disclosure is required by any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule, or regulation; in response to legal process or a request for information;
To comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights;
To investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property, and safety of Eboo, our users, or others;
With your consent or at your direction;
In connection with, or during negotiations of, any merger, sale of company assets, or other financial transaction involving the acquisition of a portion or all our business to another entity;
With your consent or at your direction;
We may also share de-identified or aggregated data that cannot reasonably be used to identify you.
Others who provide analytics services
We may delegate analytics services to others on our behalf. These entities may collect information about your use of the Service using cookies, web beacons, tags, pixels, and other technologies, such as your IP address, the device you use to access the Service (including the hardware model, operating system and version, MAC address, and mobile network information), content viewed, time spent on content, links clicked, and conversion information. This information can be used to analyse and track statistics, gauge the popularity of certain content, and gain a better understanding of how you use the Service.
Security
We take reasonable steps to secure your personal information from loss, theft, misuse, and unauthorized access, disclosure, modification, or destruction.
Deleting Your Data
Please fill out the form below to remove, correct, update, or export a copy of the information linked with your Eboo account and the Service.
When necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping, we may preserve some information related with your account for longer periods of time. When you erase data, we use a deletion process to ensure that it is safely and entirely wiped from our servers, or that it is only maintained in an anonymized form. We make every effort to protect information from being deleted accidentally or maliciously. As a result, there may be a delay between when you delete anything and when copies from our current and backup systems are destroyed.
Please contact us by filling out the form below for additional information about our privacy practices, if you have any concerns, or if you want to file a complaint.